The Problem
Calls were slipping through.
Rupcoe’s crews are in the field all day. The phone never stops. After hours, calls went to voicemail. Some callers didn’t leave a message. They just called the next plumber.
What We build
An AI front office named Donna.
We set up an AI agent, Donna, to answer every call. Donna greets each caller, takes their details, and sorts by urgency. A burst pipe gets flagged fast. A routine job gets logged. Every lead lands in the team’s texts and call log. Each morning, the owner gets a clean recap of the day’s calls.